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#1
Jul 25th, 2008, 01:38 PM
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[Resolved] Wire2 hard drive related issues
Both drives on the WIRE2 server are detecting SMART-FAILURE, therefore degrading the array causing high load spikes and server crashes at random times during the past two weeks. We are currently doing a backup of all current customer data and will do a full restore on new drives. This will take downtime for rebooting the server and formatting the new drive as well as restoring all customer data.
As we are currently backups, this may affect the performance of the server. Please bare with us during this, your patience in this matter is highly appreciated. All updates will be posted in this thread, you can subscribe to it if you wish to receive email notifications of any updates being posted.
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Warm Regards, Ali K, CEO. WireNine.com | Support Center | Sales | Knowledge base | Flash How-to Tutorials |
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#2
Jul 26th, 2008, 05:22 AM
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Re: Wire2 hard drive related issues
The backup process was completed.
We have now taken the server offline to rebuild the new array.
__________________
Warm Regards, Ali K, CEO. WireNine.com | Support Center | Sales | Knowledge base | Flash How-to Tutorials |
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#3
Jul 26th, 2008, 09:23 AM
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Re: Wire2 hard drive related issues
We are currently restoring accounts on the servers.
__________________
Warm Regards, Ali K, CEO. WireNine.com | Support Center | Sales | Knowledge base | Flash How-to Tutorials |
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#4
Jul 26th, 2008, 07:24 PM
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Re: Wire2 hard drive related issues
All customer data has been successfully restored, we are currently rebuilding apache on the server. All web sites should be back online in the next 20-30 minutes without any errors.
__________________
Warm Regards, Ali K, CEO. WireNine.com | Support Center | Sales | Knowledge base | Flash How-to Tutorials |
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#5
Jul 26th, 2008, 10:31 PM
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Re: Wire2 hard drive related issues
All accounts have been successfully restored.
If you are experiencing any sort of issues or problems with your web site, please immediately open a ticket at http://support.wirenine.com and we will get those issues resolved for you 
__________________
Warm Regards, Ali K, CEO. WireNine.com | Support Center | Sales | Knowledge base | Flash How-to Tutorials |
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