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cPanel & Shared Hosting Support General Q&A about your shared and semi-dedicated web hosting account.

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Old Aug 22nd, 2006, 07:21 PM
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WN-Ali WN-Ali is offline
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Default Unable to send emails using Outlook? Read this.

If you are having trouble sending out emails, please check the following settings before opening a support ticket.

1) Open outlook
2) Go to Tools/Email Accounts
3) Select the Account with the trouble and click Change
4) Click on More Settings
5) Click on Outgoing Server Tab
6) Click "Outgoing Mail Server (SMTP) requires authentication" and make sure "Use same settings as incoming mail server" is selected
7) Click on "Advanced Tab"
8) Set outgoing Port (SMTP) to 26
9) Click Ok and then Test Account Settings
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